PRIVACY POLICY

01 Introduction

Furnihard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our business services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

02 Information We Collect

Business Contact Information

• Company name, business address, and registration details
• Contact person's name, email address, and phone number
• Job title and purchasing authority information

Transaction Information

• Purchase orders, quotations, and invoicing details
• Payment information (processed through secure third-party providers)
• Shipping and delivery addresses

Technical Data

• IP address, browser type, and device information
• Website usage data and navigation patterns
• Cookies and similar tracking technologies

03 How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders and service requests
• Communicating with you about products, services, and business inquiries
• Providing customer support and warranty services
• Improving our products, services, and website functionality
• Sending marketing communications (with your consent)
• Complying with legal obligations and regulatory requirements

04 Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that assist with logistics, payment processing, quality testing (e.g., SGS), and IT services
• Business Partners: Authorized distributors and sourcing partners as necessary to fulfill your orders
• Legal Requirements: Government authorities when required by law or to protect our legal rights

We do not sell or rent your personal information to third parties for marketing purposes.

05 Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encrypted data transmission (SSL/TLS)
• Secure server infrastructure and access controls
• Regular security audits and employee training
• Data backup and disaster recovery procedures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

06 Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Business transaction records are typically retained for 7 years in compliance with accounting and tax regulations.

07 Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your data (subject to legal obligations)
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information below.

08 Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

For detailed information, please refer to our Cookie Policy.

09 International Data Transfers

As a manufacturer based in China serving global customers, your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.